About Our Brand
Who is the STACCATO Shop customer?
Our fashion-forward woman is bold, trend-conscious, and values both style and convenience. She appreciates contemporary pieces with timeless appeal, from our ⭐️ Americana Collection to versatile activewear. Whether she’s shopping our $18 & UNDER SALE for quick wardrobe updates or investing in best-selling staples, she expects quality delivered with speed.
What’s the STACCATO Shop style aesthetic?
We blend fearless femininity with wearable trends – think body-hugging bodysuits, statement-making Americana pieces, and performance-ready activewear. Our collections balance limited-time deals with carefully curated bestsellers that transition seamlessly from day to night.
Products & Collections
What products do you specialize in?
Our focus is on trend-conscious wardrobe essentials:
- Limited-time sale items (like our popular $18 & UNDER promotions)
- Signature Americana Collection pieces
- Performance activewear (one of our best-selling categories)
- Figure-flattering bodysuits
- Versatile bottoms for mixing and matching
How often do you launch new collections?
We frequently introduce limited-time offers like our Andree Deals and seasonal sales (currently featuring 30% Off Swim and 60% OFF Small items). For our core collections, we refresh styles quarterly to keep your wardrobe fashion-forward.
Shipping & Delivery
What are my delivery options?
We offer two fast & fearless delivery choices:
- ⚡ Express Shipping ($12.95): 10-15 business days via DHL/FedEx – perfect for time-sensitive purchases like event outfits or limited-edition sale items
- 🌎 Free Standard Shipping: 15-25 business days via EMS for orders over $50 – ideal for wardrobe-building when planning ahead
Do you ship internationally?
Yes! We ship worldwide except to some Asian and remote areas. Our global reach means your bold style knows no borders – whether you’re refreshing your work wardrobe in Paris or prepping for vacation in Sydney.
Payments & Security
What payment methods do you accept?
We accept all major cards: Visa, MasterCard, JCB, and PayPal for secure checkout. Rest assured, we never store your payment information and use industry-standard encryption.
Are there any hidden fees?
Absolutely not! We pride ourselves on transparent pricing. What you see at checkout is what you pay – no surprise fees, ever. The only additional cost is the $12.95 Express Shipping if selected.
Returns & Exchanges
What’s your return policy?
We offer hassle-free returns within 15 days of delivery because confidence shouldn’t be complicated. Items must be unworn with tags attached. Please email our style squad at [email protected] to initiate your return.
How long do refunds take to process?
Once we receive your return at our Columbus boutique (5008 Conaway Street), refunds are processed within 5 business days. The timing depends on your bank’s processing period, but we work quickly because we know your fashion funds should be ready for your next style adventure.
Still Have Questions?
Our style squad is always ready to help! Email us at [email protected] for personalized assistance with your order, styling advice, or any other inquiries. We’re committed to making your STACCATO shopping experience as fearless and fabulous as our collections.